Quick Summary
At KNIT AS, we respect your privacy. Here’s what you need to know in simple terms:
- What we collect: Information you give us (like your name, email, and content you upload), technical data (like device type and app usage), and payment details (processed securely by trusted providers).
- Why we use it: To provide and improve the app, process payments, personalize your experience, communicate with you, and (if you agree) send you marketing updates.
- Who we share with: Only trusted service providers (like payment processors, hosting, or analytics tools) and authorities if required by law. We never sell your data.
- How long we keep it: Only as long as needed — for example, account details while your account is active, payment records for 5 years, and technical logs up to 12 months.
- Your rights: You can access, correct, or delete your data, opt out of marketing, and withdraw your consent at any time. If you’re in the EU/UK or California, you also have special privacy rights.
- Children: Our app is not for kids under 13 (or 16 in some places), and we don’t knowingly collect their data.
- Questions? Email us at hello@knit.no.
For full details, please read the sections below.
Full Privacy Policy
1. Data Controller
KNIT AS is the data controller responsible for the processing of personal data under applicable data protection laws, including the General Data Protection Regulation (GDPR), UK GDPR, and other international privacy laws.
Contact Information
KNIT AS
Trondheimsveien 184, 0570 Oslo
hello@knit.no
2. Information We Collect
We may collect the following categories of information:
a) Information you provide directly
- Name, email address, phone number, date of birth
- Account details provided upon registration
- User-generated content (e.g., images, text, videos, competition entries, feedback)
b) Information collected automatically
- Technical data (e.g., IP address, device type, operating system, app activity, timestamps)
- Error logs and crash reports
- Cookies and similar technologies (see Section 9)
c) Device permissions (where consent is provided)
- Camera, photos, and storage access
- Push notifications
- Identity and network access
d) Payment information
Processed securely by third-party providers (e.g., Apple Pay, Google Pay, RevenueCat).
3. Purpose and Legal Basis for Processing
We process your personal data for the following purposes:
- Service delivery – to provide and operate the app and services (GDPR/UK GDPR Art. 6(1)(b))
- Customer support & communication – to respond to inquiries and provide assistance (Art. 6(1)(b))
- Payments & transactions – to process and manage purchases (Art. 6(1)(b))
- Personalization – to tailor the user experience (legitimate interest, Art. 6(1)(f))
- Analytics & improvement – to improve services and app functionality (legitimate interest, Art. 6(1)(f))
- Marketing & promotions – where you have given consent (Art. 6(1)(a))
- Compliance – to meet legal obligations (Art. 6(1)(c))
For users outside the EEA/UK, processing is also based on contractual necessity, consent, or legitimate business interests as permitted under applicable local law.
4. Sharing of Personal Data
We share personal data only as necessary, including with:
- Service providers (e.g., hosting, analytics, payments, marketing)
- Regulatory or legal authorities when required by law
- Partners in connection with competitions or promotions
- Third parties in the event of a merger, acquisition, or business transfer
Key third-party providers include: Google Analytics, Firebase, MailerLite, Typeform, Apple Pay, Google Pay, and RevenueCat.
5. International Data Transfers
Your personal data may be transferred and stored in countries outside your country of residence (including outside the EEA/UK, such as the United States). Where such transfers occur, we ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- UK International Data Transfer Addendum
- Other legally recognized mechanisms under applicable law
6. Data Retention
We retain personal data only for as long as necessary for the purposes described in this Policy:
- Account information: retained while your account is active
- Payment information: retained for 5 years in compliance with accounting laws
- Marketing data: retained until consent is withdrawn
- Error logs & technical data: retained for up to 12 months
After these periods, data will be securely deleted or anonymized.
7. Data Security
We employ technical, administrative, and organizational measures to protect personal data from unauthorized access, loss, misuse, alteration, or disclosure.
8. Your Rights
Depending on your location, you may have the following rights:
Under GDPR/UK GDPR:
- Access your personal data (Art. 15)
- Correct inaccurate data (Art. 16)
- Request deletion (“right to be forgotten,” Art. 17)
- Restrict processing (Art. 18)
- Object to processing (Art. 21)
- Data portability (Art. 20)
- Withdraw consent at any time (Art. 7)
Under California CCPA/CPRA:
- Right to know what personal data we collect, use, or disclose
- Right to request deletion of personal data
- Right to correct inaccurate information
- Right to opt out of the “sale” or “sharing” of personal data (we do not sell personal data in the traditional sense)
- Right to non-discrimination for exercising your privacy rights
Requests to exercise these rights can be submitted to us at [email address].
You also have the right to lodge a complaint with your local data protection authority (e.g., Datatilsynet in Norway, the UK ICO, or the California Attorney General).
9. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enable essential app functionality
- Analyze usage and performance
- Improve services and user experience
- Deliver personalized content and advertising
You may disable or manage cookies through your browser or device settings.
10. Children’s Privacy
Our services are not directed to children under 13 (or under 16 in certain jurisdictions). We do not knowingly collect personal data from children. If we become aware that we have collected such information, we will delete it promptly.
11. Updates to This Policy
We may update this Privacy Policy periodically. The latest version will always be available within the app and on our website. Significant changes will be communicated to you as required by law.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
KNIT AS
Trondheimsveien 184, 0570 Oslo
hello@knit.no
